Cookie Policy

Cookies are small text files that websites, including Panosta, place on your computer or mobile device when you visit them. They are widely used to make websites work more efficiently, as well as to provide information to the site owners. These files store information about your browsing activities, such as your preferences, login status, and items in a shopping cart. When you return to the website, your browser sends these cookies back to the site, allowing it to recognise you and remember your previous actions or preferences.

The information collected through cookies helps us understand how our website is being used, allowing us to improve your experience. Cookies do not typically contain any information that personally identifies you, but personal information that we store about you may be linked to the information stored in and obtained from cookies. This policy explains how Panosta uses cookies and how you can manage them.

At Panosta, we use cookies for various purposes. Primarily, they help us deliver a personalised and efficient service. This includes remembering your login details so you don't have to re-enter them every time you visit, understanding which parts of our site are most popular, and tailoring content to your interests. Cookies enable us to provide features that enhance your gaming experience and ensure the security of your account.

Our use of cookies falls into several categories, each serving a distinct function:

• Ensuring the basic functionality of the website.
• Analysing website performance and user behaviour.
• Remembering your preferences and settings.
• Delivering relevant advertising and promotional content.
• Facilitating secure transactions and account management.

Essential cookies, sometimes called strictly necessary cookies, are fundamental to the operation of the Panosta website. Without these cookies, certain core functions, such as logging into your account, making deposits, or placing bets, would not be possible. They enable you to move around the website and use its features securely.

These cookies are typically set in response to actions made by you, such as requesting services. They do not store any personally identifiable information and are crucial for maintaining the security and integrity of our platform. Because they are necessary for the website to function, your consent is not typically required for these cookies, and they cannot be switched off in our systems.

Analytics cookies collect information about how visitors use our website. This data helps us understand which pages are visited most often, the time spent on various sections, and any errors users might encounter. By analysing this information, Panosta can improve the performance and design of its website, making it more user-friendly and efficient.

For example, we might use analytics cookies to determine if users are having trouble finding specific games or navigating to their account settings. The information gathered is aggregated and anonymous, meaning it does not directly identify you. We use this data to make informed decisions about website enhancements and content optimisation, ensuring a better experience for all Panosta players.

Functional cookies allow Panosta to remember choices you make and provide enhanced, more personal features. For instance, these cookies can remember your username, language preference, or region. They can also be used to remember changes you have made to text size, fonts, and other customisable parts of web pages.

The purpose of functional cookies is to provide a more convenient and tailored experience. If you disable these cookies, some parts of the website may not function correctly, or you may need to manually set your preferences each time you visit Panosta. These cookies help us deliver a more personalised service by remembering your settings and choices.

Marketing and advertising cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies are usually placed by advertising networks with Panosta's permission.

They remember that you have visited our website and this information is shared with other organisations, such as advertisers. This means that after you have visited Panosta, you may see advertisements for our services on other sites. We use these cookies to understand what content is most engaging and to ensure our marketing efforts are targeted and efficient, benefiting both our players and our brand.

In addition to the cookies Panosta sets directly, we also use various third-party cookies for reporting usage statistics, delivering advertisements, and other functionalities. These cookies are set by domains other than our own. For example, we might use services like Google Analytics to help us understand how our website is used. These third-party providers have their own privacy policies governing their use of cookies.

Third-party cookies can also be used by social media platforms if you choose to share content from Panosta, or by advertisers who want to display relevant ads to you. We carefully select our third-party partners to ensure they adhere to high standards of data protection and privacy. While we strive to ensure the privacy of your data, we do not directly control these third-party cookies. You can manage your preferences for these cookies through your browser settings or directly on the third-party websites.

The duration for which a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies are temporary and typically expire once you close your browser. They are used to link your actions during a single browsing session and are deleted when you exit Panosta.

Persistent cookies, on the other hand, remain on your device for a set period specified in the cookie, or until you delete them. These cookies are activated each time you visit the website that created that particular cookie. Panosta uses persistent cookies to remember your preferences and settings for future visits, making your experience more convenient. The expiry period for persistent cookies can vary from a few days to several years.

You have control over the cookies placed on your device. Most web browsers allow you to manage your cookie preferences through their settings. You can usually configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. Disabling cookies may affect the functionality of Panosta and other websites you visit.

For detailed instructions on how to manage cookies, you can refer to your browser's help menu or visit websites like AllAboutCookies.org. Please note that if you choose to disable essential cookies, you may not be able to access certain secure areas of Panosta or use all of our services. Your choices regarding cookies are important to us, and we aim to provide clear options for managing your privacy.

• Google Chrome: Settings > Privacy and security > Site Settings > Cookies and site data
• Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
• Microsoft Edge: Settings > Privacy, search, and services > Clear browsing data > Choose what to clear
• Apple Safari: Preferences > Privacy > Manage Website Data

Some web browsers incorporate a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities to be tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. Therefore, Panosta does not currently respond to DNT browser signals.

We continue to monitor developments in this area and will update our practices if a widely accepted standard is established. In the meantime, you can manage your privacy preferences by adjusting your cookie settings as described in the "Managing and Disabling Cookies" section of this policy. We are committed to transparency regarding our data practices and respecting your privacy choices.

Panosta may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we use cookies.

Significant changes will be communicated through a prominent notice on our website or by other means, as required by law. Your continued use of the Panosta website after any changes to this policy will constitute your acceptance of those changes. We believe in keeping our players fully informed about our data handling practices.

If you have any questions or concerns about Panosta's use of cookies or this Cookie Policy, please do not hesitate to contact us. Our customer support team is available to assist you with any inquiries you may have regarding your privacy and data. You can reach us through the following methods:

• Via our dedicated support email address, which can be found on our "Contact Us" page.
• Through the live chat feature available on the Panosta website.
• By submitting a query via our online contact form.

We are committed to addressing your questions promptly and transparently.